In the event that you have an issue with PokerTracker 4, or experience a crash, you are encouraged to submit a Support Ticket. This allows the PokerTracker 4 support team to learn about your issue, and to provide a resolution. To make is easier for you to review all answers for your support requests, we suggest that you log into your PokerTracker.com account prior to submitting a Support Ticket.
To learn how to create a Support Ticket and the attach files necessary for the your support technician to determine the cause of the problem, please see the Submitting a Bug Report official guide.
