PT4 not working with partypoker after their latest update

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PT4 not working with partypoker after their latest update

Postby rammstein107 » Thu Nov 15, 2018 5:23 am

"Error: partypoker: Invalid limit/blind information in hand" with every hand it imports. No hud or reports or anything. Please fix, thank you.
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Re: PT4 not working with partypoker after their latest updat

Postby marcowong96 » Thu Nov 15, 2018 6:26 am

I encountered a similar problem too. My hands are imported normally, but there is no hud display on the tables after I clicked 'get hands while playing'. I tried restarting pokertracker, partypoker and my pc as well, nothing works.
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Re: PT4 not working with partypoker after their latest updat

Postby Matsach » Thu Nov 15, 2018 6:58 am

Same problem on Partypoker after their update
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Re: PT4 not working with partypoker after their latest updat

Postby rammstein107 » Thu Nov 15, 2018 7:15 am

marcowong96 wrote:I encountered a similar problem too. My hands are imported normally, but there is no hud display on the tables after I clicked 'get hands while playing'. I tried restarting pokertracker, partypoker and my pc as well, nothing works.

Cash game hands were imported for me too, but no spin and go hands.
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Re: PT4 not working with partypoker after their latest updat

Postby Flag_Hippo » Thu Nov 15, 2018 7:37 am

Please report your issues to us in a Support Ticket and let us know what PartyPoker client you are using.
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Re: PT4 not working with partypoker after their latest updat

Postby rammstein107 » Thu Nov 15, 2018 7:58 am

Flag_Hippo wrote:let us know what PartyPoker client you are using.

If you mean the version of the client then I have no idea where to check that.
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Re: PT4 not working with partypoker after their latest updat

Postby feature7 » Thu Nov 15, 2018 8:07 am

+1

When can we expect an update?
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Re: PT4 not working with partypoker after their latest updat

Postby Matsach » Thu Nov 15, 2018 8:29 am

The problem is probably changed name of sit and go hero to jackpots or something like that
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Re: PT4 not working with partypoker after their latest updat

Postby rammstein107 » Thu Nov 15, 2018 9:08 am

Did the work for you. In the new handhistories everything is the same, except the part in blue is missing. I added that part to every hand manually and pt4 was able to import the game then. Please don't take 2 weeks to fix this.
Image
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Re: PT4 not working with partypoker after their latest updat

Postby BinkOrBust » Thu Nov 15, 2018 9:11 am

Same problem here. Hands are being imported, but HUD not showing up...
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