Wierd cpu cost

[ThinkingQuest]

Hi everyone,

I found after I import handhistories from files, and pt4 shows that
Import complete. 13,212 hands in 16 files were imported. (0 errors, 0 duplicates)
07:18:12 pm: Performing database maintenance...
07:19:52 pm: Maintenance complete.

But after showing "Maintenance complete", after a long time , (more than 15 minutes) it's still costing cpu, about 30% - 40%.

[kraada]

That is odd, does that happen each time you get hands from disk?

[ThinkingQuest]

That is odd, does that happen each time you get hands from disk?

Yes, it happens every single time I import hands from disk.
Now I close PT4 after it shows me maintance complete, and restart it, everything works fine then.

[kraada]

Please submit your PokerTracker4.log file to us via our support system after reproducing this problem and we'll investigate further for you. You can find this log file by clicking Start --> Show User Data Folder from the main PT4 window. The file we need is the text file called PokerTracker4 that is in that folder.

[ThinkingQuest]

Please submit your PokerTracker4.log file to us via our support system after reproducing this problem and we'll investigate further for you. You can find this log file by clicking Start --> Show User Data Folder from the main PT4 window. The file we need is the text file called PokerTracker4 that is in that folder.

I can reproduce this issue 100% of the time. Log file send via your support system.

One more proble is that I can not use tabletracker.Because there is no stake option for me to select, no matter how I select the "Bet Type" and "Stakes".

[kraada]

Even if you set Bet Type to All Bet Types and Stakes to All Stakes you don't see any options in the list?

[ThinkingQuest]

Even if you set Bet Type to All Bet Types and Stakes to All Stakes you don't see any options in the list?

Sorry my English is not fluent, I even don't know whether I should say yes or no here.
The fact is I set to "all bet types" and "all stakes", the white rectangle blow is still empty.

I am online now, we can do a team viewer session if you think it's necessary. it's really strange.

[kraada]

Could you post a screenshot for me?

[ThinkingQuest]

Could you post a screenshot for me?

This!

[ThinkingQuest]

I also found these in the log files :
2012/05/19 09:56:37.477 [00037]: [00000F30][StatManager] Unable to use cache due to column: __can__id_player (__can__id_player)
2012/05/19 09:56:37.477 [00004]: [00000F30][StatManager] Unable to use cache due to column: __can__id_player (__can__id_player)
2012/05/19 09:56:37.493 [00007]: [00000F30][StatManager] Unable to use cache due to column: __can__player (__can__player)
2012/05/19 09:56:37.493 [00009]: [00000F30][StatManager] Unable to use cache due to column: __can__player (__can__player)


Anything wrong?