888 snap tables no hud

[Padman400]

888 updated last time I logged on to 888 and since then no hud on the snap tables. Imports hands but no hud showing since update. Anyone else having this problem.

[Flag_Hippo]

This issue is caused by 888 updating their poker client from 32-bit to 64-bit and this is a major change. It is our highest priority to release an update which includes SNAP support for this new 888 64-bit client however it may take a few days.

[Caledonian12]

Thanks for working on this! I came to post about this exact issue. I appreciate your diligence!

[Padman400]

Thanks for the quick reply

[Anto731]

Came to ask the same thing.
Thanks for the prompt response.

[Chris1234]

Has a PT4 update been released yet for this? I'm still using the 32-bit 888 client and don't want to update until my HUD will work with Snap tables on the new 64-bit version too.

[Flag_Hippo]

An update for this hasn't been released yet but if you want to test a pre-release version with Snap support on the new 888 client then you can open a Support Ticket.

[Chris1234]

An update for this hasn't been released yet but if you want to test a pre-release version with Snap support on the new 888 client then you can open a Support Ticket.

Thanks for that. I'm in no real hurry so will just wait until PT4 is good to go before updating the 888 client

[msrx8ajr]

hi guys, is this mean to be fixed now? I updated and my HUD not showing in SNAP. Thanks

[Flag_Hippo]

This has been fixed so please update to PokerTracker v4.17.5 if you haven't already done so. If it's still not working turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce the issue by playing on a Snap table for a few minutes and then attach your support bundle to a Support Ticket. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.