pmilanov1 wrote:It's working now, I just closed the support ticket. Thanks for your help.
Spork wrote:Brilliant! This worked. Despite me being logged in under my new account my PT4 was still registered under the other person/old shared account. Now it's registered under me, the account I just purchased the grabber under and all looks good again. Closed my support ticket and happy to wake up to the solution, thanks!
Thanks for the updates and I'm pleased to hear that your grabbers are up and running again.