After my 14day PT4 trial I decided to buy the full holdem version of PT.
On the trial popup that tells me my trial has expired, I now entered my new license and activated it... After hitting enter PT4 automatically closed without any progression into the actual application. Upon attempting to reopon PT4 I am now faced with this popup: "Your PT support & maintenance agreement has expired and this license is not permitted to use this version of pokertracker. You have two options: 1. renew your support and maintanence agreement.... 2. Rever back to the maximum version allowed for your license which is Pokertracker v-1-1-1.
I am confused why I am receiving this prompt as I just freshly purchased PT4 and dont understand how anything could have expired 1minute after purchasing it.
What do I do from here? In the case of needing to reinstall PT4, will I lose all of my previously recorded hands (the reason for purchase is so I could export the hands I accumulated over the course of my free trial)...