Cannot find HandHistory for PokerStars

Questions and discussion about PokerTracker 4 for Windows

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Cannot find HandHistory for PokerStars

Postby SonzoB » Fri Apr 22, 2022 1:59 pm

Hello,

I just purchased PokerTracker 4 for use with PokerStars.

I installed everything and PokerTracker 4 does not detect PokerStars, so I provided the install location.

The help pages here and a few other places say I need to go into "Settings->Playing History" to enable hand history for PokerStars so that I can tell PokerTracker 4 about it, the problem is. PokerStars does not have this option in it's settings.

I would like to point out that I'm playing PokerStars with "play money" not real. I live in Connecticut and while online Poker is legal, there aren't currently any "officially supported platforms" in Connecticut yet, though PokerStars will likely be supported in the future given their ties with the casinos here in Connecticut.

Anyhow, I'm a bit frustrated that PokerTracker does not detect PokerStars, nor does PokerStars settings have the setting options that are required for PokerTracker 4 to function.

Please advise!
Thanks!
SonzoB
 
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Joined: Fri Apr 22, 2022 1:36 pm

Re: Cannot find HandHistory for PokerStars

Postby SonzoB » Fri Apr 22, 2022 2:14 pm

Well, nevermind. Pokerstars answered my question.

Hello,

Thanks for contacting us.
If you're missing some software features, it's because you're using the "Play Money only" .NET version of our software, which lacks a few features available on our full-featured software.

One such feature is Instant Hand History.

Unfortunately, the full-featured software is no longer available to players from the United States outside of New Jersey, Pennsylvania and Michigan.

We're sorry for any inconvenience.


What a waste.
SonzoB
 
Posts: 2
Joined: Fri Apr 22, 2022 1:36 pm

Re: Cannot find HandHistory for PokerStars

Postby WhiteRider » Fri Apr 22, 2022 3:19 pm

Thanks for following up.
Yes, unfortunately they don't provide histories in that version of their software.
WhiteRider
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