Grabber Incorrectly Grabbing hands on zoom

Support for the Ignition, Bovada and Bodog Hand Grabber

Moderators: WhiteRider, Flag_Hippo, Moderators

Grabber Incorrectly Grabbing hands on zoom

Postby Timvthy » Fri Jan 26, 2024 2:17 pm

On any variant of zoom, whenever I fold on BB or SB without any prior actions made on the table, the grabber counts it as if I won the hand
Timvthy
 
Posts: 1
Joined: Fri Oct 28, 2022 3:46 pm

Re: Grabber Incorrectly Grabbing hands on zoom

Postby Flag_Hippo » Sun Jan 28, 2024 6:23 am

Can you please attach a sample of your Ignition Hand Grabber hand histories to a Support Ticket so we can follow up on this with you.
Flag_Hippo
Moderator
 
Posts: 14489
Joined: Tue Jan 31, 2012 7:50 am

Re: Grabber Incorrectly Grabbing hands on zoom

Postby WhiteRider » Mon Jan 29, 2024 4:39 am

Unfortunately there is no information available about a hand after you fold, so we do not know of any other player actions. The only way to avoid that is if you wait until another player raises before folding.

This is one of the reasons that we recommend leaving grabbing of Zone hands disabled, and instead downloading the hand histories for these games. The downloaded hands will have the complete hand histories regardless of when you fold.
WhiteRider
Moderator
 
Posts: 53972
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Ignition, Bovada, Bodog Hand Grabber

Who is online

Users browsing this forum: No registered users and 1 guest

cron
highfalutin