Problems recently with hand grabber

Support for the Ignition, Bovada and Bodog Hand Grabber

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Re: Problems recently with hand grabber

Postby wololo » Mon Aug 21, 2023 11:54 am

I've already spent 10 days with this problem and no expectation of improvement.
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Re: Problems recently with hand grabber

Postby Marola93 » Tue Aug 22, 2023 3:49 am

How long until we have a fix for this problem? more then 10 days with no solution.
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Re: Problems recently with hand grabber

Postby yRafael » Tue Aug 22, 2023 3:42 pm

It's unacceptable that this time they haven't resolved it. We paid dearly for this and I am taking incalculable losses without being able to use the hud all this time. I think they should make more efforts to solve this problem because many people are complaining besides those who haven't appeared here yet.
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Re: Problems recently with hand grabber

Postby zino123 » Tue Aug 22, 2023 5:43 pm

When I import the hands that I downloaded from ignition after 24h, I feel like the results and number of hands are wrong, does anybody else have this problem?
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Re: Problems recently with hand grabber

Postby gideon34 » Wed Aug 23, 2023 1:24 am

I continue having the same problem. So frustrating....
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Re: Problems recently with hand grabber

Postby jmier94 » Wed Aug 23, 2023 1:42 am

any update?
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Re: Problems recently with hand grabber

Postby PT4 SUCKS » Wed Aug 23, 2023 10:42 am

Can you like fix this? m****rf***er it's been like 20 days not working properly, remember we have already paid a year in advance.
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Re: Problems recently with hand grabber

Postby yRafael » Wed Aug 23, 2023 12:20 pm

zino123 wrote:When I import the hands that I downloaded from ignition after 24h, I feel like the results and number of hands are wrong, does anybody else have this problem?


I also have this impression. And I feel that even when the hud is working, not all hands are being imported as well, because there is always a balance difference.
yRafael
 
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Re: Problems recently with hand grabber

Postby yRafael » Wed Aug 23, 2023 12:22 pm

Do we have any updates? It's been almost 20 days and the number of people complaining is only increasing. This is unacceptable.
yRafael
 
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Re: Problems recently with hand grabber

Postby that99thguy » Wed Aug 23, 2023 4:19 pm

Unfortunately, I have to add in my own experience with this happening recently. I've restarted computer, PT4, Ignition, nothing helps.
I'll create a support bundle and open a ticket, but from the look of this topic, I'm not expecting much back...
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