Problems recently with hand grabber

Support for the Ignition, Bovada and Bodog Hand Grabber

Moderators: WhiteRider, Flag_Hippo, Moderators

Re: Problems recently with hand grabber

Postby kornpone » Thu Aug 17, 2023 6:54 pm

Any updates on this topic? I seem to be having the same issue today.
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Re: Problems recently with hand grabber

Postby dwuwhat » Thu Aug 17, 2023 7:46 pm

didnt show hud at first but after like an hour it just started detecting all tables lol i joined a new cash game table and it just started working
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Re: Problems recently with hand grabber

Postby matigavi » Thu Aug 17, 2023 11:25 pm

ward
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Re: Problems recently with hand grabber

Postby ConorKelly30 » Thu Aug 17, 2023 11:41 pm

I started getting this problem myself today. It will just never detect new tables after youve been playing a bit.
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Re: Problems recently with hand grabber

Postby methdup » Fri Aug 18, 2023 3:28 am

Same problem, for the last couple days the hand grabber does not see any of my ignition cash tables.
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Joined: Fri Sep 30, 2016 2:01 pm

Re: Problems recently with hand grabber

Postby WhiteRider » Fri Aug 18, 2023 5:35 am

For anyone experiencing this problem please be sure to close down both PT4 and your Ignition/Bovada/Bodog software so that neither of them are running, and then start both again.
This allows the Ignition Hand Grabber to reconnect properly to the new software and has resolved the problem for some users.
That said, this process always has to be followed after an update and there are too many reports this time for there not to be some issue and the development team are investigating to find out what changed.
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Re: Problems recently with hand grabber

Postby Mischief » Fri Aug 18, 2023 5:53 am

This was working for me semi reliably, generally I had to restart my computer. However since yesterday this is no longer a reliable fix unfortunately.
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Re: Problems recently with hand grabber

Postby wilmago17 » Fri Aug 18, 2023 11:05 am

El hud deja de funcionar cuando cambias de mesa
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Re: Problems recently with hand grabber

Postby findthebest » Sat Aug 19, 2023 7:48 pm

Also having same issue. Can't get the hand grabber to work at all
findthebest
 
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Re: Problems recently with hand grabber

Postby zino123 » Sun Aug 20, 2023 9:32 pm

Not working for a week now, when can we get a fix?
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