Hand Grabber not not detecting tables

Support for the Ignition, Bovada and Bodog Hand Grabber

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Hand Grabber not not detecting tables

Postby rowhousepd » Fri Aug 04, 2023 6:22 pm

I haven't used the Hand Grabber in a couple of years on my current system, so I'm not sure if things have changed and I need to configure anything differently. I'm playing on Ignition from the US, and while I'm getting hands, even though in PT's View Import Status screen it says the grabber has started auto-importing, no files are found to monitor. :(

I went though all the steps in the guide, and it appears that everything on my end should be set up correctly. I've got the latest version of PT (v4.17.9) and I believe the latest version of the Hand Grabber (v1.1.8). HH's are going to the default directory (C:\Users\XXX\AppData\Local\PokerTracker 4\HandHistory\Ignition), so I'm not sure what I'm doing wrong. Thanks!
rowhousepd
 
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Re: Hand Grabber not not detecting tables

Postby Flag_Hippo » Sun Aug 06, 2023 6:41 am

I don't see any purchase of the Ignition Hand Grabber linked to your license. Your beta license expired two years ago when the Ignition Hand Grabber was officially released so if you wish to continue using it you will need to purchase a subscription or register for a trial.
Flag_Hippo
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Re: Hand Grabber not not detecting tables

Postby rowhousepd » Sun Aug 06, 2023 3:33 pm

Ooooooh. Duh. Sorry about that! You're right. For some reason I thought I purchased it back then, and then when I didn't see a notification about a trial or beta or whatever when it was running in PT, I didn't even think to look at my license status. Silly me. Thanks again! Cheers.
rowhousepd
 
Posts: 329
Joined: Sun Mar 22, 2009 4:00 am
Location: Philadelphia, PA


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