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Access PT stats

PostPosted: Thu Nov 30, 2017 7:09 pm
by b4rr4o
Hi, in holdem manager you can access the stats from notecaddy in the definitions using "HEM." And you can see the list. When I tried with "PT4." The whole Notecaddy crashes and closes

Re: Access PT stats

PostPosted: Fri Dec 01, 2017 7:22 am
by SretiCentV
I have replicated this and can confirm that it's definitely a bug. You are supposed to be able to access the stats and that will be fixed (and the crash removed) for the next version. My apologies for the inconvenience.

Re: Access PT stats

PostPosted: Tue Dec 05, 2017 9:07 pm
by b4rr4o
Hi again Sreti, i tried with the new version and now i don't know how to get the list. I typed PT4. PT. "PT4. "PT. and nothing is working. how can i get the list of pt4 stats?

Re: Access PT stats

PostPosted: Wed Dec 06, 2017 4:50 am
by SretiCentV
It should definitely be pt4. and they come up in the list. I attached what it looks like for me. Are you seeing the PT4 stats in your color definition editor?

Re: Access PT stats

PostPosted: Wed Dec 06, 2017 7:29 am
by b4rr4o
No, i can't see PT4 stats in the new color definition. I only see Compiled Stats and Notecaddy stats :(
I can't see NC definitions from PT4 either

Re: Access PT stats

PostPosted: Thu Dec 07, 2017 7:30 am
by SretiCentV
If possible please open a support ticket https://support.pokertracker.com/support/ticket/2
Please include your NoteCaddy logs so I can hopefully see what the problem is. You can find them in the folder

C:\Users\[windows_login]\AppData\Local\PokerTracker 4\Data\AppsData\Tm90ZUNhZGR5\NoteCaddyLogs

Re: Access PT stats

PostPosted: Thu Dec 07, 2017 8:38 pm
by b4rr4o
I put the logs in the ticket #T314175

Could be the problem related to having also HM installed in my computer?

Re: Access PT stats

PostPosted: Sat Dec 09, 2017 6:02 pm
by SretiCentV
I saw the ticket - thank you for the logs. I think 2.7.0.18 has the fix but please update the ticket and I'll make sure 2.7.0.19 succeeds

Re: Access PT stats

PostPosted: Sat Dec 09, 2017 6:21 pm
by b4rr4o
Hi again! i closed the ticket because with the new update now i can see NC stats from PT4 and i see the list of PT4 stat from NC, but when i tried to get results of any pt4 stats from NC or run a test for a composite using some pt4 stat, it doesn't work.

I got this message with all of them, maybe is something related to PT4 options...we are almost there!! :)

Edit to say that I have PT4 option of "Stats from the last hands" and last weeks set to 0

Re: Access PT stats

PostPosted: Mon Dec 11, 2017 7:14 am
by SretiCentV
2.7.0.19 has been uploaded. Pressure is on me now as I said that would be the one :o

highfalutin