Import Fails

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Import Fails

Postby spilgrim » Tue Oct 19, 2021 6:06 pm

Hey I took a break for about six months. Saw the renewal for the Elite MTT Hud subscriptions so I fired up some tables. PT4 is giving me this error: I have the Elite MTT Hud Subscription, Flop Texture Pack and vs Hero/Villain pack purchased. I tried to go through the reinstall process to see if that would fix it but the links I have from my initial purchase both give the 400 error when I click on the link from the installation PDF. I e-mailed support@propokerhuds.com and tried to submit a support request through their site but their contact form is broken. Is there any help?

04:01:38 pm: Error: Winning Poker Network: Unable to import hand (#985360109). Reason: Error: Unable to execute query: Fatal Error; Reason: Error: (ERROR: schema "pph" does not exist
spilgrim
 
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Re: Import Fails

Postby PropokerHUDs » Wed Oct 20, 2021 6:41 am

Hi.

Add .txt to the end of the link in step 5. That way you can download the pph schema SQL file and add it to your database.
vs Hero
https://www.pokerhuds.com/docs/PPH%20vs ... 0Guide.pdf
Flop
https://www.pokerhuds.com/docs/PPH%20Fl ... 0Guide.pdf
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Re: Import Fails

Postby spilgrim » Wed Oct 20, 2021 2:07 pm

Thank you.
spilgrim
 
Posts: 3
Joined: Fri Nov 07, 2014 1:27 am


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