Moderators: Flag_Hippo, Moderators
PokerTracker wrote:The first month of TableNinja II is free with a new PokerTracker purchase. You will not be billed until the end of the first month at which point you will be charged the normal subscription rate. Cancel at any time.
PotripperMyHero wrote:I just received the same charge against my account. @Flap_Hippo: Stating that you can opt-out of this during the checkout process is a very poor excuse. The checkout summary mentions you receive 1 month free use for the TableNinja add-on but nowhere does it mention the $9,99 charge against your account for every subsequent month in the check out overview. This is scummy, unethical behavior and borders on illegal practices. You're opportunistically adding a monthly fee for an add-on (TableNinja) without clearly stating this during the checkout process / overview of the PokerTracker 4 software, hoping that most people will not catch this.
Please reimburse the charge immediately. Also, I will not renew my subscription for PT4 once the year lapses if the above situation isn't improved to the point where it is absolutely clear that you are opting in for an additional $9,99 monthly fee after the first month for a product I never asked for.
Very disappointing.
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