cancel subscription

The next generation of effortlessly playing multiple tables

Moderators: Flag_Hippo, Moderators

cancel subscription

Postby kingreigns » Tue Dec 02, 2014 12:15 pm

Hi i got TN2 but it doesnt work on ipoker at all,how do i cancel my subscription?
kingreigns
 
Posts: 312
Joined: Mon Jan 20, 2014 12:11 pm

Re: cancel subscription

Postby Denise29 » Tue Dec 02, 2014 2:16 pm

Hi,

I am sorry to hear you are having problems with TN2 and Ipoker, Firstly Ipoker is still in Beta and not all features are supported, right now we support the following on Ipoker:

1. iPoker tables are recognized, all iPoker networks
2. Betting hotkeys (Fold, Check/Call, Bet/Raise)
3. AA Check/Fold hotkey works
4. Pot betting works
5. Presets work
6. Allin + Allin+click hotkeys work
7. Increment/Decrement betting hotkeys work
8. Send numpad/backspace to betbox works

None of the annoyances work or the display tab. Where are you having problems getting it setup? Did you take the screenshots correctly?

Regards
Denise
Denise29
 
Posts: 99
Joined: Fri Aug 15, 2014 11:03 am

Re: cancel subscription

Postby kingreigns » Tue Dec 02, 2014 8:08 pm

hi,yeah i took the right screenshots and it was all over the place.like the preset bets are way off and the hot keys are doing random bets instead of say 55% it could do 120%.
check/fold would sometimes check/call and even the multitable set up was not working properly,especially ninja tile.

i just want to cancel until its out of the beta stage and has no bugs
kingreigns
 
Posts: 312
Joined: Mon Jan 20, 2014 12:11 pm

Re: cancel subscription

Postby Denise29 » Wed Dec 03, 2014 9:29 am

Hi,

Please submit a ticket to Poker tracker support and we will cancel the subscription for you.

Regards
Denise
Denise29
 
Posts: 99
Joined: Fri Aug 15, 2014 11:03 am

Re: cancel subscription

Postby kingreigns » Sat Dec 06, 2014 1:39 pm

i submitted a ticket 3 days ago to cancel subscription and i have not heard back yet
kingreigns
 
Posts: 312
Joined: Mon Jan 20, 2014 12:11 pm

Re: cancel subscription

Postby Denise29 » Sat Dec 06, 2014 3:40 pm

Hi,

Can you PM me your email and ill look into this asap.
Denise29
 
Posts: 99
Joined: Fri Aug 15, 2014 11:03 am


Return to TableNinja II

Who is online

Users browsing this forum: No registered users and 7 guests

cron
highfalutin