A version of pokertracker is already running

A special forum dedicated to our PT4 for Mac OS X users

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Re: A version of pokertracker is already running

Postby sxnahm » Mon May 06, 2013 1:22 pm

Removing the ~/.pokertracker4.pid worked.
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Re: A version of pokertracker is already running

Postby kraada » Tue May 07, 2013 8:01 am

If you have any further issues, please do create a support ticket - that is the best way for us ot make sure any further issues are resolved.
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Re: A version of pokertracker is already running

Postby Owl4Ever » Sat Jun 22, 2013 11:41 am

I have this problem and have submitted a support ticket. Given that it is mid-late afternoon UK time on a Saturday, how long can I expect to wait for an answer?
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Re: A version of pokertracker is already running

Postby WhiteRider » Sat Jun 22, 2013 1:47 pm

We are a little shorthanded over the weekend so I'm not sure exactly how long it will take - I wouldn't expect it be more than 24 hours though.
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Re: A version of pokertracker is already running

Postby Jhain » Sun Feb 09, 2014 1:10 pm

I just got this error message! I tried uninstalling then installing the latest version. Still says A version of PT is already running. Please help
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Re: A version of pokertracker is already running

Postby kraada » Sun Feb 09, 2014 1:16 pm

Have you followed the above steps to remove the pokertracker4.pid file?
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Re: A version of pokertracker is already running

Postby GATORADE87 » Tue Oct 18, 2016 4:25 pm

Ho acquistato poker tracker 4, una volta installato, provo ad aprirlo, ma non funziona mi dice " A version of pokertracker is already running "
cosa devo fare?
bought poker tracker 4, when installed, try to open it, but it does not work tells me "A version of PokerTracker is already running"
what should I do?
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Re: A version of pokertracker is already running

Postby Flag_Hippo » Tue Oct 18, 2016 6:38 pm

1. Confirm where your PostgreSQL is on your Mac, probably here:

/Library/PostgreSQL/x.y

"x.y" will be two numbers such as "8.4", "9.0", etc.

2. Open a terminal in "Utilities". In the terminal window copy/paste this:

sudo rm /Library/PostgreSQL/x.y/data/postmaster.pid

Substitute the "x.y" in that command with the numbers you noted in #1.

You want to delete "postmaster.pid" so answer "y" if the command finds it.

3. Next reboot and try starting PokerTracker 4 again.

If you have any further trouble please open a Support Ticket along with your PokerTracker4.log file:

Guide: How to Create & Submit a PokerTracker4.log File
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Re: A version of pokertracker is already running

Postby masterblaster1984 » Tue Jan 10, 2017 5:04 pm

im getting this everyday. even when i have just started my notebook. i try to close it in the task area but the problem remains.
i have to restart my notebook many times and once in a blue moon the pt4 works normally. and the notebook is not old at all.

how to i start to solve it?
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Re: A version of pokertracker is already running

Postby Flag_Hippo » Wed Jan 11, 2017 5:22 am

1. Confirm where your PostgreSQL is on your Mac, probably here:

/Library/PostgreSQL/x.y

"x.y" will be two numbers such as "8.4", "9.0", etc.

2. Open a terminal in "Utilities". In the terminal window copy/paste this:

sudo rm /Library/PostgreSQL/x.y/data/postmaster.pid

Substitute the "x.y" in that command with the numbers you noted in #1.

You want to delete "postmaster.pid" so answer "y" if the command finds it.

3. Next reboot and try starting PokerTracker 4 again.

If you have any further trouble please open a Support Ticket along with your PokerTracker4.log file:

Guide: How to Create & Submit a PokerTracker4.log File
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