Unable to install PT4

A special forum dedicated to our PT4 for Mac OS X users

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Unable to install PT4

Postby Satisfished » Mon Dec 12, 2022 4:15 pm

Hello :)
I recently got a new MacBook and transfered my entire old computer to my new computer. However, when I now try to set up Pokertracker, I get the message in the attached picture.
I already reinstalled PostgreSQL but I get the same message.
How can I fix that?
Thanks and best to regards
Attachments
Bildschirmfoto 2022-12-12 um 20.45.19.png
Satisfished
 
Posts: 2
Joined: Mon Dec 12, 2022 3:51 pm

Re: Unable to install PT4

Postby Flag_Hippo » Tue Dec 13, 2022 5:07 am

I don't know what you've done when you say that you have "transfered my entire old computer" but that isn't going to transfer a PostgreSQL install. If you have poker data you want to transfer then you should do a backup on the original computer and then that can be restored when PokerTracker 4 and PostgreSQL are installed on the new one:

Guide: Backup & Restore

You can do a clean install of PostgreSQL by following this tutorial and then manually download and install PostgreSQL v12 available from here. Using a Mac administrator account or administrative privileges install that PostgreSQL and for the password boxes use "dbpass" (no quotes) which is what PokerTracker 4 uses by default. If that doesn't get things going then please open a Support Ticket where a technician can give you further assistance.
Flag_Hippo
Moderator
 
Posts: 14495
Joined: Tue Jan 31, 2012 7:50 am

Re: Unable to install PT4

Postby Satisfished » Tue Dec 13, 2022 6:06 am

Thanks man. Its working now :D
Satisfished
 
Posts: 2
Joined: Mon Dec 12, 2022 3:51 pm

Re: Unable to install PT4

Postby Flag_Hippo » Tue Dec 13, 2022 1:07 pm

Pleased to hear it :)
Flag_Hippo
Moderator
 
Posts: 14495
Joined: Tue Jan 31, 2012 7:50 am


Return to PT4 for macOS

Who is online

Users browsing this forum: No registered users and 4 guests

cron
highfalutin