PT4 wont open on mac

A special forum dedicated to our PT4 for Mac OS X users

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

PT4 wont open on mac

Postby gamdomcom » Tue Nov 08, 2022 2:50 pm

Hey,

Just downloaded the PT-Install-v4.17.3 (1).dmg on Mac, moved it to applications as usual but cant launch the program. I see it it popping up like it would be open but nothing shows up, it freezes my mac a bit and eventually crashes if i dont do anything about it.

No firewalls, no VPN, also tried with different connections. Downloaded POSTRsql manually and tried all the tricks from previous posts. Help please!
gamdomcom
 
Posts: 1
Joined: Mon Nov 07, 2022 4:54 pm

Re: PT4 wont open on mac

Postby Flag_Hippo » Wed Nov 09, 2022 6:46 am

I don't know what you've tried but do this with PokerTracker 4 closed down:

Open the Security & Privacy window in System Preferences.
Choose Accessibility on the left.
Click the lock in the bottom left to make changes, if required.
Select PokerTracker 4 and click the "-" (minus) below to remove the permission.

Then try starting PokerTracker 4 again. If that doesn't change anything please press/hold the 'Alt/Option' key while starting PokerTracker 4 to enable logging, reproduce the issue and then attach your log file to a Support Ticket:

\Users\{Mac Login}\Library\Application Support\PokerTracker 4\Logs\PokerTracker4.log
Flag_Hippo
Moderator
 
Posts: 14441
Joined: Tue Jan 31, 2012 7:50 am


Return to PT4 for macOS

Who is online

Users browsing this forum: No registered users and 3 guests

cron
highfalutin