No stat whatsoever since update to 4.17.2

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No stat whatsoever since update to 4.17.2

Postby Saluuuce » Mon Aug 01, 2022 4:44 am

Hi,
I recently updated PT4 and I have played two MTT sessions on Winamax and PokerStars.fr. Since the update, I have nothing when I click on the "View Stats". When I look for the tournaments I played in the report or general overview I have nothing. Oddly enough, the hud works fine and the hands I'm playing are shown in the "play poker" window.
I'm clueless as to why the update has screwed up the processing of tournaments. (I have checked, the tournament logs are in the processed file as usual)
Saluuuce
 
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Re: No stat whatsoever since update to 4.17.2

Postby Flag_Hippo » Mon Aug 01, 2022 12:00 pm

If the hands are in the 'Play Poker' window then you should be able to view them in other reports. Make sure the correct player is slected and that you have no filters active otherwise please attach screenshots of both windows (not cropped or zoomed in) either here or privately in a Support Ticket.
Flag_Hippo
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