Are we supposed to be laughting? / Postgress directory

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Are we supposed to be laughting? / Postgress directory

Postby Waingro13 » Sat Jul 09, 2022 1:08 pm

Sans titre.jpeg
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Postgress directory

Postby Waingro13 » Sat Jul 09, 2022 1:18 pm

Hello,
as I try to backup I get this error message:
Sans titre2.jpeg

but /Library/Postgress/9.6.1 is not a file but a directory and if I "Search for file" I cannot select a directory but rather a file, which makes it impossible to make a backup.
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Re: Are we supposed to be laughting? / Postgress directory

Postby Flag_Hippo » Sun Jul 10, 2022 5:44 am

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this and then attach your support bundle to a Support Ticket along with your screenshots where a technician can check your logs. The support bundle is created via 'File -> Create Support Bundle' menu option in PokerTracker 4.
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