Error updating DB after most recent update

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Error updating DB after most recent update

Postby Bruno75_italy » Fri Jun 19, 2020 5:34 am

Hi! Same problem on Mac version, where can i download the previous version for Mac? thanks!
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Re: Error updating DB after most recent update

Postby Flag_Hippo » Fri Jun 19, 2020 5:45 am

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Re: Error updating DB after most recent update

Postby BillGatesIII » Fri Jun 19, 2020 5:57 am

VCardKiller wrote:Getting exact same issue!! At least I am not alone. Mods should be able to help. Ty for replying :)

https://gyazo.com/a6abbb5e3ea4e1b6baae919beef96533

You are using hero stats from ProPokerHuds so maybe they can help you.
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Re: Error updating DB after most recent update

Postby BillGatesIII » Fri Jun 19, 2020 5:59 am

javegam wrote:Im having the same problem attached the error message, due this right now PT4 is useless and i cannot play. Please Help

I guess you'll have to ask the person or company where you bought the vs hero stats from to help you.
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Re: Error updating DB after most recent update

Postby VCardKiller » Fri Jun 19, 2020 6:30 am

BillGatesIII wrote:
VCardKiller wrote:Getting exact same issue!! At least I am not alone. Mods should be able to help. Ty for replying :)

https://gyazo.com/a6abbb5e3ea4e1b6baae919beef96533

You are using hero stats from ProPokerHuds so maybe they can help you.


There has been multiple version updates for PT4 which needs to update DB. AFAIK v4.15.21 had to update DB also and had no issue but v4.15.22 gave me this issue. I would appreciate if PT4 look into this first before I contact anyone else.
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Re: Error updating DB after most recent update

Postby VCardKiller » Fri Jun 19, 2020 7:00 am

I dropped a message to PPH support just incase they might know something
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Re: Error updating DB after most recent update

Postby Bruno75_italy » Fri Jun 19, 2020 7:27 am


Thanks!!!
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Re: Error updating DB after most recent update

Postby VCardKiller » Fri Jun 19, 2020 6:22 pm

So support for PPH got back to me very quickly with a solution. I tested it and it worked. So gonna post it here.

1. Manually run the following uninstall SQL via pgAdmin III: http://www.pokerhuds.com/installers/pph ... nstall.sql
2. Start PokerTracker and let the database update complete.
3. Close PokerTracker
4. Manually run the following V2 Hero Stat Pack v1.2 install SQL via pgAdmin III: http://www.pokerhuds.com/installers/pph_vs_hero_9_0.sql
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