Microgaming HH

[miso]

Hello,

I have a problem with Microgaming.
When I wanted to clear my databe ( so hands do not duplicate) PT4 wrote me that database file does not exist.
If I want to see hands in poker client there is none.
So I guess problem is in Microgaming client? Or did microgaming decide that they will not support hand history anymore?

[kraada]

What version of PT4 are you currently using?

[miso]

Latest, 4.14.1.0

[kraada]

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

[gaucan]

news on dis? happens to me too, and also hands keeps giving error: Reported winnings ! = calculated winnings... reported are always bigger.. has something to do with rakeback, my diamnd status mb

[Flag_Hippo]

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this and then report it via our support system along with your PokerTracker4.log file so that we can see what is going on.