PokerStars SNG Micros: HUD doesn't show stats

Questions and discussion about PokerTracker 4 for Windows

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PokerStars SNG Micros: HUD doesn't show stats

Postby linuxer » Wed Jul 03, 2013 11:43 am

Hi,

it's the newest PT4-Update (from this week).

After a very long time i tried to play some SNGs (0-02$ and 0.10$ Buy-In).

HUD is started, the menue is shown, Hands are imported, but there are no stats to see.

What's wrong?
linuxer
 
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Re: PokerStars SNG Micros: HUD doesn't show stats

Postby kraada » Wed Jul 03, 2013 2:05 pm

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. Once we have your logs we'll be in a better position to figure out what's going on here.
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