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HUD freezes / slow / not updating @tourneys

PostPosted: Thu Nov 22, 2012 5:04 pm
by Furo
hi,

I have a problem with my PT4 HUD at tournaments (cash game works good imo). Since the last two or three betas (I guess till the FTP relaunch beta) the HUD is constantly freezing, updating slow or not updating at all. This problem occurs for my stats the hands themselves are visible at the table (after the hand the small cards) and the import works fine as well.

At first I thought it was because of Full Tilt but take the site out of the auto-import didnt change the problem.

Re: HUD freezes / slow / not updating @tourneys

PostPosted: Thu Nov 22, 2012 5:07 pm
by Furo
ticket_id=130327


maybe the problem is that the imported hands are not correctly send to the folder (have duplicate hands)

Re: HUD freezes / slow / not updating @tourneys

PostPosted: Thu Nov 22, 2012 5:35 pm
by WhiteRider
Thanks - we'll get back to you via your ticket. Please bear with us as we have a high volume of support requests and today is a holiday in the US so it may take a little longer than normal to get a reply.

Re: HUD freezes / slow / not updating @tourneys

PostPosted: Fri Nov 23, 2012 3:52 am
by tarix
In the meantime you can download the previous verion v4.05.5.

Re: HUD freezes / slow / not updating @tourneys

PostPosted: Fri Nov 23, 2012 5:08 am
by Furo
cash game isnt working as well now lol, i cant play without a hud very good..

will download the old version but like I told you the problem should be there as well

Re: HUD freezes / slow / not updating @tourneys

PostPosted: Fri Nov 23, 2012 5:13 am
by Furo
great 4.5.5 isnt even starting the auto import and always freezes....really great

Re: HUD freezes / slow / not updating @tourneys

PostPosted: Fri Nov 23, 2012 5:37 am
by Furo
ok looks like it will work right now....we will see how long ;)