After Update Error in Getting Hands from Disk

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After Update Error in Getting Hands from Disk

Postby Krutch525 » Tue Sep 15, 2026 3:59 pm

Screenshot 2026-09-16 023317.png
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Screenshot 2026-09-16 023317.png
(82.33 KiB) Downloaded 25 times



I'm getting an error message when I try to get my hands from disk after the update. I followed the instructions for the new update so I can access my databases but now, I'm getting the following error message when I try to upload my hands.
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Krutch525
 
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Re: After Update Error in Getting Hands from Disk

Postby Flag_Hippo » Wed Sep 16, 2026 6:12 am

You are using a third party stat pack which looks like it isn't installed. Did you drop the pph database schema so the PokerTracker 4 database update could complete? After the database update did you then reinstall the schema following the instructions from your stat provider?
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