Parpadea el hud y borde de la mesa

Questions and discussion about PokerTracker 4 for Windows

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Parpadea el hud y borde de la mesa

Postby nadph » Fri Nov 21, 2025 10:13 pm

Hola, me ocurre esto.Parpadea el hud y borde de la mesa
Alguien sabe cómo se puede solucionar?
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Re: Parpadea el hud y borde de la mesa

Postby Flag_Hippo » Sat Nov 22, 2025 6:16 am

If you are playing on PokerStars then please refer to this guide.
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Re: Parpadea el hud y borde de la mesa

Postby nadph » Sat Nov 22, 2025 3:07 pm

Flag_Hippo wrote:If you are playing on PokerStars then please refer to this guide.


Hola, gracias por responder, pero me está ocurriendo en winamax.
Es bastante más que un ligero parpadeo como dice en esa publicación, en este caso es muy intenso y me tilda tela...
https://youtu.be/TTFsPWQ4jnI
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Re: Parpadea el hud y borde de la mesa

Postby Flag_Hippo » Sun Nov 23, 2025 7:08 am

In that case turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your support bundle to a Support Ticket where a technician can follow up with you. Please also include the link to your video in the support ticket as well and let us know if the problem is specific to this HUD Profile only or if it is happening on a default HUD Profile. Thank you.
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Re: Parpadea el hud y borde de la mesa

Postby nadph » Sun Mar 15, 2026 4:38 pm

Hice todo lo que se me indicó en soporte y no consiguieron resolver mi problema, así que por favor.
Si a alguien más le ocurre agradecería la ayuda ya que me está perjudicando seriamente.
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Re: Parpadea el hud y borde de la mesa

Postby Flag_Hippo » Mon Mar 16, 2026 6:27 am

A technician replied to you on 5th February but I don't see any follow up from you in your ticket. You can view your support ticket at any time by visiting your My Account -> My Support Tickets page and reply to the technician with the requested information.
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