Double clicking on HUD not working as before

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Double clicking on HUD not working as before

Postby ltcardozo » Thu Jul 25, 2024 12:56 am

I just updated my PT4 and this stopped working properly.
When i'm playing on Bodog I always just double click the HUD to mark a player, like in the image.
Now, after updating it's not working the same as before. I still can mark some players doing it, but most of the time it's not working.
Also, it's rare but sometimes I double click one player HUD and another one gets marked. Or 2 players get marked at same time.
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Marked HUD.png
Marked HUD.png (14.25 KiB) Viewed 1468 times
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Re: Double clicking on HUD not working as before

Postby Flag_Hippo » Thu Jul 25, 2024 6:16 am

Double-clicking changes the HUD from lifetime statistics to session statistics (red background) so presumably you are using that functionality to 'mark' players? I am unable to reproduce the issue you are describing with HUD session stats so please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then attach your support bundle to a Support Ticket. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4. You can also enable/disable session statistics by right clicking on the HUD and toggling the 'Session Stats' option so you can try using that in the meantime. Let us know in the ticket if that method is working for you or not.
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