Hud won't load on ACR

Questions and discussion about PokerTracker 4 for Windows

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Re: Hud won't load on ACR

Postby waltonjb » Thu Mar 13, 2025 11:50 am

PT4 released a pre-release fix version on the other thread for this issue, I tried it and appears to be working fine now

even picked up hands that had been erroring last night and imported them properly
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Re: Hud won't load on ACR

Postby bettinhozago » Fri Mar 14, 2025 9:11 am

waltonjb wrote:PT4 released a pre-release fix version on the other thread for this issue, I tried it and appears to be working fine now

even picked up hands that had been erroring last night and imported them properly


how did you import hands from previous days? thanks
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Re: Hud won't load on ACR

Postby Flag_Hippo » Fri Mar 14, 2025 9:45 am

bettinhozago wrote:how did you import hands from previous days? thanks

The hand history files should have been archived to your 'Processed' folder:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Processed (Windows)

\Users\{Mac Login}\Documents\PokerTracker\Processed (macOS)

Guide: Processed Files

The hand history files by default are organised by site & date so you can import from the required folders into PokerTracker 4 using 'Play Poker -> Get Hands From Disk'. If you do not see the AppData folder in Windows File Explorer then please refer to this guide.
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