PokerStars.it : Unrecognized game type error

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Warning: PokerStars: Unrecognized game type

Postby Markus0198 » Mon Dec 11, 2023 7:36 pm

I have the same problem, I tried to exit, update but nothing, I played a HORSE game and since then the HUD hasn't come up anymore
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Re: Warning: PokerStars: Unrecognized game type

Postby yesuichen » Mon Dec 11, 2023 11:16 pm

it's happening to all pokerstars.it users (but I think it's the same for .com) after the latest pokerstars update
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PokerStars.it : Unrecognized game type error

Postby Apoc » Tue Dec 12, 2023 12:08 am

Hello, since the new update yesterday on pokerstars.it, pt4 doesn't recognize the hand history, please look into it.
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Re: PokerStars.it : Unrecognized game type error

Postby tolpi87 » Tue Dec 12, 2023 6:11 am

Apoc wrote:Hello, since the new update yesterday on pokerstars.it, pt4 doesn't recognize the hand history, please look into it.


pokerstars.it replaced aams with adm...
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Re: PokerStars.it : Unrecognized game type error

Postby rivles92 » Tue Dec 12, 2023 6:54 am

I'm also playin on pokerstars.it , after the update PT4 doesn't reconyze any cash game table/hand/HUD . "Error: PokerStars: Invalid date specified in hand history" , did you fix it?
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Re: PokerStars.it : Unrecognized game type error

Postby tolpi87 » Tue Dec 12, 2023 7:06 am

before update pokerstars: PokerStars Hand #247602979286: Hold'em No Limit (€0.01/€0.02 EUR) [AAMS ID: M5B31303A5E705OI] - 2023/12/11 17:46:10 CET [2023/12/11 11:46:10 ET]
after update pokerstars: PokerStars Hand #247609496514: Hold'em No Limit (€0.02/€0.05 EUR) [ADM ID: M5B31303A60094FA] - 2023/12/11 22:43:38 CET [2023/12/11 16:43:38 ET]

replacing adm with aams with notebook imports correctly
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Re: PokerStars.it : Unrecognized game type error

Postby rivles92 » Tue Dec 12, 2023 7:12 am

tolpi87 wrote:before update pokerstars: PokerStars Hand #247602979286: Hold'em No Limit (€0.01/€0.02 EUR) [AAMS ID: M5B31303A5E705OI] - 2023/12/11 17:46:10 CET [2023/12/11 11:46:10 ET]
after update pokerstars: PokerStars Hand #247609496514: Hold'em No Limit (€0.02/€0.05 EUR) [ADM ID: M5B31303A60094FA] - 2023/12/11 22:43:38 CET [2023/12/11 16:43:38 ET]

replacing adm with aams with notebook imports correctly


How i should replace this?
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Re: PokerStars.it : Unrecognized game type error

Postby aspirantepoker98 » Tue Dec 12, 2023 7:14 am

rivles92 wrote:I'm also playin on pokerstars.it , after the update PT4 doesn't reconyze any cash game table/hand/HUD . "Error: PokerStars: Invalid date specified in hand history" , did you fix it?

I too have the same problem
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Re: PokerStars.it : Unrecognized game type error

Postby sbloodys » Tue Dec 12, 2023 7:16 am

Same problem, how can we solve? How can we replace ADM with AAMS? We had to do this hand for hand or exist an instant process? Thanks
sbloodys
 
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Re: PokerStars.it : Unrecognized game type error

Postby Flag_Hippo » Tue Dec 12, 2023 7:16 am

We are aware of this issue. Please open a Support Ticket so we can notify you when an update is made available.
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