Database housekeeping keeps recommending

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Database housekeeping keeps recommending

Postby Simppaa » Sat Sep 16, 2023 10:32 am

Hey!

Today I got message that Database housekeeping is recommended. Well I did it once and after it imported couple observed hands and did the recommend the housekeeping process again. I made the housekeeping process twice and it still keeps coming. It happens when observing cash tables and after the window pop up and press OK the hands do not kind of import anymore because PT4 doesn't show HUD in these observed tables or the HUD appears after very long delay and if 6 tables are open, it only shows HUD in one of those all. Memory grabber is on and I also have tried to make Setup Assistant -process as guided when finishing housekeeping. It appeared today, not haven't done it before. Database is around 20GB so it's not even major size. What should I do? I did the housekeeping process as guided on your website.
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Re: Database housekeeping keeps recommending

Postby Simppaa » Sat Sep 16, 2023 11:03 am

Simppaa wrote:Hey!

Today I got message that Database housekeeping is recommended. Well I did it once and after it imported couple observed hands and did the recommend the housekeeping process again. I made the housekeeping process twice and it still keeps coming. It happens when observing cash tables and after the window pop up and press OK the hands do not kind of import anymore because PT4 doesn't show HUD in these observed tables or the HUD appears after very long delay and if 6 tables are open, it only shows HUD in one of those all. Memory grabber is on and I also have tried to make Setup Assistant -process as guided when finishing housekeeping. It appeared today, not haven't done it before. Database is around 20GB so it's not even major size. What should I do? I did the housekeeping process as guided on your website.


Also in addition to the previous post, it also takes a more time to "Stop getting hands" in auto import mode than before it started this Housekeeping recommended stuff.
Simppaa
 
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Re: Database housekeeping keeps recommending

Postby WhiteRider » Sat Sep 16, 2023 11:04 am

Please enable logging (Configure > Options) and restart PT4.
Reproduce the problem and then create the Support Bundle and attach it to a Support Ticket so that we can see what is going on.
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