PT$

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PT$

Postby Acesup811 » Thu Sep 07, 2023 7:48 pm

Hi so i just bought a new computer and im having trouble installing PT4 and Note caddy. It wants me to buy a subscription, how do i install with my previous purchases. Thank you
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Re: PT$

Postby Flag_Hippo » Fri Sep 08, 2023 3:54 am

Copy/paste your existing registration code when prompted into PokerTracker 4. You can access your PokerTracker registration code at any time by signing into your PokerTracker.com account and visiting your My Account -> Registration Codes page.
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Re: PT$

Postby Acesup811 » Sat Sep 09, 2023 1:08 am

Thank you i will try that .
Acesup811
 
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Re: PT$

Postby Acesup811 » Sun Sep 10, 2023 1:05 pm

Hi Flag, so when i launch PT4 on new system, it says registration code is not valid, and i have no other way to put it in. Now what?
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Re: PT$

Postby Acesup811 » Sun Sep 10, 2023 1:05 pm

And than asks if i would want to continue in Trial mode
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Re: PT$

Postby Acesup811 » Sun Sep 10, 2023 1:34 pm

Ok so i got it to work, but now none of my hand histories or Note caddy info is saved. What do i do now?
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Re: PT$

Postby Flag_Hippo » Mon Sep 11, 2023 3:51 am

You can transfer the poker data from your old computer to the new one using backup & restore - see this guide:

Guide: Backup & Restore
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Re: PT$

Postby Acesup811 » Fri Sep 15, 2023 7:06 pm

Thank you, ill check it out
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Posts: 19
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Re: PT$

Postby Acesup811 » Sat Sep 23, 2023 4:31 pm

So i had backed up my files from my old computer, and when i went to upload and restore it, there was no file. So any other way to do it?
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Re: PT$

Postby Flag_Hippo » Sun Sep 24, 2023 5:16 am

What specifically have you done? If you have created the backup file on the old computer have you transferred that backup file to the new computer? If you haven't transferred the backup file between computers then you are not going to see it if you are trying to run the restore on the new computer.
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