After pokerking update on may 30 pokertracker doesn't work

Questions and discussion about PokerTracker 4 for Windows

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After pokerking update on may 30 pokertracker doesn't work

Postby tvsm22 » Tue May 30, 2023 4:03 pm

Hellow. Today there was an update for pokerking client and poketracker stopped seeing today hands. Says Winning Poker Network: Found 0 files to monitor. Buy the files present in a folder!
When will the fix be released?
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Re: After pokerking update on may 30 pokertracker doesn't wo

Postby Flag_Hippo » Wed May 31, 2023 7:47 am

I am not seeing any other similar reports so can you please restart your computer, turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4 when prompted. Next reproduce the issue by playing for a few minutes and then attach your support bundle to a Support Ticket where we can review your logs and see what is happening here. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
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