Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by LatestHeadlines » Fri Mar 24, 2023 8:13 pm
It was fine before today's update (3/24/2023). Now PT4 is taking up around 40% of my cpu.
Is there a fix, or possibility to revert to the prior version before today's update?
-
LatestHeadlines
-
- Posts: 13
- Joined: Thu Jun 06, 2013 8:19 pm
by Flag_Hippo » Sat Mar 25, 2023 5:03 am
So we can investigate that please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a
Support Ticket. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4. After reporting the problem you can download PokerTracker v4.17.5 from
here.
-
Flag_Hippo
- Moderator
-
- Posts: 14514
- Joined: Tue Jan 31, 2012 7:50 am
by friidayy » Sat Mar 25, 2023 4:43 pm
i am having the same issue. v4.17.5 works better.
-
friidayy
-
- Posts: 44
- Joined: Tue Dec 20, 2011 3:39 pm
by Lonegunman284 » Mon Mar 27, 2023 6:32 pm
Im getting really high cpu usage all of a sudden too. Laptop fan is running like crazy now.
-
Lonegunman284
-
- Posts: 3
- Joined: Sat Nov 12, 2022 9:27 pm
by Lonegunman284 » Tue Mar 28, 2023 6:20 am
Lonegunman284 wrote:Im getting really high cpu usage all of a sudden too. Laptop fan is running like crazy now.
I went back to PokerTracker v4.17.5 today and things seem much better. I'll try the update again once this is fixed.
-
Lonegunman284
-
- Posts: 3
- Joined: Sat Nov 12, 2022 9:27 pm
by fuzzball » Sat Apr 01, 2023 7:01 pm
Just wanted to chime in that Im having the same issue. With nothing else running except PokerStars, PT4 uses about 40% of CPU and keeps my fan running high.
-
fuzzball
-
- Posts: 10
- Joined: Thu Apr 23, 2009 1:28 pm
by WhiteRider » Sun Apr 02, 2023 3:08 am
This will be resolved in the next release. If anyone wants access to an alpha version with the fix, or to receive a notification when the fix is released, please open a
Support Ticket.
-
WhiteRider
- Moderator
-
- Posts: 53987
- Joined: Sat Jan 19, 2008 7:06 pm
- Location: UK
by Lonegunman284 » Wed Apr 12, 2023 4:13 am
I stalled the latest version last night and all seems good. However, on starting up this morning - the HUD display is constantly flashing whilst I play, makes it impossible to use. Please help.
EDIT - seems to have fixed itself. Problem first occurred in zoom games. I tried a normal cash game and it was fine and then went back to zoom and ok there too. Also sit n go was fine. Weird!
-
Lonegunman284
-
- Posts: 3
- Joined: Sat Nov 12, 2022 9:27 pm
by WhiteRider » Wed Apr 12, 2023 11:21 am
This is an intermittent issue which we believe we have now fixed, and there will be another release in the next day or two, subject to successful internal testing.
-
WhiteRider
- Moderator
-
- Posts: 53987
- Joined: Sat Jan 19, 2008 7:06 pm
- Location: UK
Return to PokerTracker 4
Users browsing this forum: Google [Bot], koschmann, markotm and 89 guests