PT4 poor performances / Graph and data loading time

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PT4 poor performances / Graph and data loading time

Postby CEVPUNT » Fri Nov 25, 2022 7:52 am

Hi,

It seems my PT$ is taking way too much time to load graphs and data when i fire it up, i have only 6kish spins volume and I dont think it should take this long to do it.

Is there any guidelines in terms of DB housekeeping and steps I could take to improve the performances ? My PT4 is running on an SSD m2 drive with 16GB of ram and decent CPU, I don't think my PC is the bottleneck.

Thank you
CEVPUNT
 
Posts: 11
Joined: Wed Oct 26, 2022 9:33 pm

Re: PT4 poor performances / Graph and data loading time

Postby Flag_Hippo » Fri Nov 25, 2022 12:52 pm

If you want to run full database housekeeping then you can do it in this order:

1. Reindex
2. Cluster
3. Vacuum/Analyze

If that doesn't change anything turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce the problem you've described by loading a graph or report and then attach your support bundle to a Support Ticket where a technician can review your logs. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
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Re: PT4 poor performances / Graph and data loading time

Postby CEVPUNT » Wed Dec 14, 2022 1:36 am

Flag_Hippo wrote:If you want to run full database housekeeping then you can do it in this order:

1. Reindex
2. Cluster
3. Vacuum/Analyze

If that doesn't change anything turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce the problem you've described by loading a graph or report and then attach your support bundle to a Support Ticket where a technician can review your logs. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.


Thank you this solved my perfomances problem !
CEVPUNT
 
Posts: 11
Joined: Wed Oct 26, 2022 9:33 pm

Re: PT4 poor performances / Graph and data loading time

Postby Flag_Hippo » Wed Dec 14, 2022 6:06 am

Thanks for letting me know this improved things for you.
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