Page 1 of 1

Hud is not working on JUST one table

PostPosted: Mon Nov 14, 2022 1:45 pm
by tolpi87
Hello,

I please need help with this. It's teh day 2 of a very important tournament on Pokerstars and my HUD is not working since yesterday on that specific game.
HUD is perfectly working on all other tables.

The strangest thing is that if I open another table of the same tournament HUD displays there.

Anyone knows what the problem can be?


Thanks

Re: Hud is not working on JUST one table

PostPosted: Tue Nov 15, 2022 6:35 am
by Flag_Hippo
If you are not using the latest version of PokerTracker 4 please update it:

Download PokerTracker 4

otherwise turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. If you have this trouble again then attach your support bundle to a Support Ticket along with a screenshot. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.

highfalutin