Notes gone after reinstall on reset PC?

Questions and discussion about PokerTracker 4 for Windows

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Notes gone after reinstall on reset PC?

Postby JayBee1982 » Mon Sep 26, 2022 10:28 pm

Hi,
I had to reset my PC and reinstall PT4. Beforehand I transfered the PT4 folder to an external HD, and in the 'Processed' folder I found all of my hands and was able to import them again. However, I can't find my notes, and am afraid they were stored elsewhere. Is that correct, and is there a way to recover them, or are they lost forever?
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Re: Notes gone after reinstall on reset PC?

Postby Flag_Hippo » Tue Sep 27, 2022 4:52 am

PokerTracker 4 hand/player notes are stored in the database and those cannot be restored if you are just importing from hand history files. You will only be able to recover the notes if you have a database backup or if you exported the notes from the original database separately via 'Database -> Notes'.
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