Can't import hand histories

Questions and discussion about PokerTracker 4 for Windows

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Can't import hand histories

Postby poofanddare » Wed Sep 21, 2022 2:21 pm

Hi! I just purchased PT4 and my hand histories which are showing up as .txt files are greyed out when I attempt to import them. The instructions say that files must be .csv but pokerstars only has them as .txt. What to do?
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Re: Can't import hand histories

Postby Flag_Hippo » Thu Sep 22, 2022 4:34 am

Hand histories from PokerStars are text files and those will import into PokerTracker 4 as long as they are in English after selecting 'Play Poker -> Get Hands From Disk'. If you still have trouble then please then please attach a screenshot of this "greyed out" issue and a sample of your hand history files either here or privately in a Support Ticket.
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