Re: GG GET HANDS
Posted: Sat Sep 17, 2022 8:08 am
sgftymkgg wrote:WhiteRider wrote:For future reference; you should not uninstall PT4 before installing a different version. However, that should not remove any custom stats.
Some Hud data has been updated and reverting to an earlier version will prevent any updated Hud profiles from working, so if you mean you are missing something from your Hud then you will need to restore your Hud data from a Backup.
PT4 does make a backup of your Hud settings before the version update so you should have backup file with a number in the filename called something like:
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"Layouts.1028.pt4.backup"
This will be in the folder:
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%LOCALAPPDATA%\PokerTracker 4\Data
If you have a file like that then follow these steps with PT4 closed:
Rename "Layouts.pt4" to "Layouts.pt4.current"
Copy "Layouts.1028.pt4.backup" (or whatever your latest backup file is called) and rename the copy to "Layouts.pt4".
Run PT4 again and your Hud profiles should be restored.
If this doesn't work, or if this is not the problem then please open a Support Ticket and one of our support technicians will work with you to try to restore your data if possible.
There is nothing wrong with my Hud profiles, only Custom Stats and Reports are missing
I have these files. Can I get Custom Stats and Reports back?