The software doesn't work

Questions and discussion about PokerTracker 4 for Windows

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The software doesn't work

Postby juzi » Fri Aug 19, 2022 4:08 am

2022-08-19_154325.png

Like in the picture, and then the HUD doesn't work
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Re: The software doesn't work

Postby Flag_Hippo » Fri Aug 19, 2022 5:30 am

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. If this issue occurs again please attach your support bundle to a Support Ticket along with a screenshot of the table and your hand histories. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4:

Tutorial: Reporting A Problem
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