Database update going for 24h+

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Database update going for 24h+

Postby SwedeRaz » Wed Aug 03, 2022 9:10 am

Hi I have recently updated my PT4 to the latest version with that I was asked to update my database. I have about 250k-280k hands in my database and I have now tried 3 times to update running ig the first time for 15h the second time shorter and now the third time its still going 24 hours after start. I can see some other threads where they say it takes 19 hours in some cases but should I be waiting more or is something wrong? If so what should I do to find out. I can see in the taskmanager the postsql is running using some memory but using 0 CPU (since start).

Should I wait more or restart with logging enabled and create a ticket?
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Re: Database update going for 24h+

Postby Flag_Hippo » Wed Aug 03, 2022 12:52 pm

The update shouldn't be taking this long on a database of that size so please open a Support Ticket with a support bundle attached where a technician can follow up on this with you.
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