Wrong Tournament Results

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Wrong Tournament Results

Postby slojoeguam » Sat Sep 03, 2022 3:47 pm

It worked nicely, thank you Senor Hippo. Going to take a good while to edit all the tourney summaries that imported with wrong info, but it will be worth it.
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Re: Wrong Tournament Results

Postby jwo1908 » Sat Jan 06, 2024 10:24 am

Hello
Does this problem still persist? I am not a serious player but
a. Went to View Stats > Tournament pressed.
b. Results > Edit Tournament Results [left column]
c. Auto Detect pressed
d. Error Tournament detection results - MTT (8 max) REBUY
Any ideas on how to fix?

Also:
History only takes back as far as specified on the site? No way to ask for earlier, correct?
Thanks in advance
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Re: Wrong Tournament Results

Postby WhiteRider » Sat Jan 06, 2024 12:20 pm

How accurately the tournament type can be detected depends on how much information is available. Not many sites write a lot of detailed information about tournaments.
If you attach the hand history and tournament summary files for one of your tournaments that does not detect correctly to a Support Ticket we can take a look for you and see if there is enough information to improve the detection.

By default the original hand history files will have been moved to the Processed folder, which you can access via File > Open User Data Folder in the PT4 menu.
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