I have no hands in 'hands summary' or 'my hands' MTT/SNG

Questions and discussion about PokerTracker 4 for Windows

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I have no hands in 'hands summary' or 'my hands' MTT/SNG

Postby szep » Sat Apr 23, 2022 10:47 am

I have no hands in 'hands summary' or 'my hands'. The hud works ok, I can see PT imports hands, but when I want to find any hand to review there is none.
I played only two short sessions since installation.

I used it before in the past and had no problem. Basic config seems to be fine. If anyone has an idea please lmk. Thank you
szep
 
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Joined: Sat Jun 27, 2015 9:31 am

Re: I have no hands in 'hands summary' or 'my hands' MTT/SNG

Postby WhiteRider » Sat Apr 23, 2022 12:46 pm

The most common reasons are having the wrong player selected in the Player list at the top of the sidebar on the left, or having a filter enabled.
If you can see stats but not hands, then most likely you have a tag selected above the hands report.

If you still can't see what is wrong please attach a screenshot of the full PT4 window either here or to a Support Ticket so that we can take a look and see what might be wrong.
WhiteRider
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