Database is slowing down resulting in slow import times

Questions and discussion about PokerTracker 4 for Windows

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Database is slowing down resulting in slow import times

Postby SilverFerret » Sat Mar 05, 2022 2:16 pm

Hello,
I keep getting a notice to do a full housekeeping. The notice keeps telling me that my database is slowing down resulting in slow import times. I have done what was suggested as well as a Cache Rebuild but continue to get this alert. I have about 500k hands in database. Is there something I need to do?
Jim
SilverFerret
 
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Re: Database is slowing down resulting in slow import times

Postby WhiteRider » Sat Mar 05, 2022 6:15 pm

Please enable logging (Configure > Options) and restart PT4.
Play a short session and then attach a Support Bundle to a Support Ticket so that we can take a look at your logs and see what is going on.
Tutorial: Creating a Support Bundle
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Re: Database is slowing down resulting in slow import times

Postby SilverFerret » Sun Mar 06, 2022 5:56 pm

Thanks,
Just submitted a ticket.
Jim
SilverFerret
 
Posts: 38
Joined: Fri May 16, 2008 6:05 pm

Re: Database is slowing down resulting in slow import times

Postby SilverFerret » Wed Mar 09, 2022 9:56 am

Thanks for the quick response to the ticket. I downloaded the version and will let you know of any issues... none so far.
Thanks, Jim
SilverFerret
 
Posts: 38
Joined: Fri May 16, 2008 6:05 pm


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