customer support email

Questions and discussion about PokerTracker 4 for Windows

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customer support email

Postby JimBoB » Mon Aug 24, 2020 10:32 am

hi
can someone help me with customer support email or phone number , i looked under tickets and i cant see how to send an email through the support ticket, just see if they ever sent me one.
thank you
JimBoB
 
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Re: customer support email

Postby Flag_Hippo » Mon Aug 24, 2020 12:04 pm

There isn't a direct email address or phone number. You can contact us in a Support Ticket and you can also view your Support Tickets at any time by signing into your PokerTracker.com account and visiting your My Account -> My Support Tickets page and any replies from us also get sent to your email address.
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Re: customer support email

Postby Spinoza00 » Thu Mar 30, 2023 2:24 am

Hello,

Nothing is working, it's impossible for me to purchase, impossible to open ticket, nothing is working...
Spinoza00
 
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Joined: Thu Mar 30, 2023 1:50 am

Re: customer support email

Postby Flag_Hippo » Thu Mar 30, 2023 11:04 am

Spinoza00 wrote:Nothing is working, it's impossible for me to purchase, impossible to open ticket, nothing is working...

These should be working now. Let us know if you are still having trouble.
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