PTO Ongame hu hands not importing

Any support related posts should go here.

PTO Ongame hu hands not importing

Postby shahmat » Fri Sep 25, 2009 12:29 pm

Hi, I'm using the new R5 patch which has been working fine for me until I try to import any HU hand histories, I get this error:

Error getting the button(1) for game #R5-4838499-266. AutoOngame (1.13.05a)

and the hands don't get imported.

thx for your time.
shahmat
 
Posts: 1
Joined: Fri Sep 25, 2009 12:21 pm

Re: PTO Ongame hu hands not importing

Postby ptrack mike » Fri Sep 25, 2009 5:04 pm

It's possible that they made another format change. Please create a new support ticket and attach one of the hand history log files.
https://www.pokertracker.com/support/ne ... cat_id=101
ptrack mike
 
Posts: 1731
Joined: Thu Feb 21, 2008 5:48 pm


Return to PTO Support

Who is online

Users browsing this forum: No registered users and 0 guests