Trying to get a new Reg Code!!!

[jsnipes28]

I hate doing things like this, but I've repeatedly emailed support trying to get a new reg code for PTO and PAHUD also (I created two separate tickets) but have gotten no response. It has been roughly 3 days now, and two days since I sent PT support the product ID# for my version of PTO. I would really like to get these things up and running on my new computer.

Thanks
John

[ptrack mike]

I get all PTO tickets and respond to them all within a few hours. I can't speak for PA HUD though. I even remember yours from the other day. Check you spam filters on your email to make sure you can get mail from us. In the meantime I'll send you a PM here that you can respond to.

[jsnipes28]

Thanks for the quick response Mike, I PM'ed you back.

edit: I just checked my sent mail box in gmail and I replied to the e-mails I got. Do I need to somehow respond to the e-mail from within the PT site only?

[goodfellow]

hi. just reinsralled windows, and want to get a new key for my PTO. i sended e-mail to [email protected], whith my new product ID. How long is it gona take time? and is it enough to tell support only my new product ID, or should i tell also some other information (like name and some else)?
thx, and sorry for my english :mrgreen:

[ptrack mike]

To All:

Please do not request registration codes here. Instead you need to create a new support ticket to get the best service:
https://www.pokertracker.com/support/?cat_id=1

[goodfellow]

sorry, no problems rught now, just got the new code on e-mail. sorry

[ptrack mike]

No problem.