Ongame I can't see mucked cards in HH's

[dasheep]

I play on Whitebet which is one Ongame skin.

All hands import into PTO fine, but when you look at the HHs, the mucked cards frequently aren't there. However, if you enter the hand number into this link:

https://www.pokernetwork.co.uk/games/ha ... XXXXXX-XXX

where the XXXXXXXX-XXX is the hand number, you can see the whole hand history which _includes_ mucked cards. That link is the one where the client takes you, if you click the "previous hand" link on upper right corner of the table screen.

For example this hand, if I take it from Poker Tracker it reads:

Omaha Hi $2-$4 PL (real money), hand #P4-76267779-331
Table Tschoudjo, 12 Sep 2008 2:54 AM ET

Seat 1: spookyshadow [ KH,8C,AH,6D ] ($1,481.00 in chips)
Seat 2: tyGod4flush ($535.40 in chips)
Seat 5: Arashhh ($496.40 in chips)
Seat 9: -Momentos- ($265.50 in chips)
ANTES/BLINDS
spookyshadow posts blind ($2), tyGod4flush posts blind ($2).

PRE-FLOP
Arashhh calls $2, -Momentos- calls $2, spookyshadow checks, tyGod4flush checks.

FLOP [board cards AD,2D,AC ]
spookyshadow bets $8, tyGod4flush folds, Arashhh folds, -Momentos- calls $8.

TURN [board cards AD,2D,AC,5C ]
spookyshadow bets $18, -Momentos- bets $50, spookyshadow calls $32.

RIVER [board cards AD,2D,AC,5C,6H ]
spookyshadow checks, -Momentos- bets $40, spookyshadow bets $244, -Momentos- calls $165.50 and is all-in.

SHOWDOWN
spookyshadow shows [ KH,8C,AH,6D ]
-Momentos- mucks cards
spookyshadow wins $571.50.

SUMMARY
Dealer: -Momentos-
Pot: $573.50 | Rake: $2
spookyshadow bets $304, collects $571.50, net $267.50
tyGod4flush loses $2
Arashhh loses $2
-Momentos- loses $265.50

Then the same hand as a pokernetwork.co.uk link:

https://www.pokernetwork.co.uk/games/ha ... 267779-331

Where you get the complete hand history:

OMAHA_HI, POT_LIMIT, P4-76267779-331
played at "Tschoudjo" for USD RM from 2008-09-11 21:53 until 2008-09-11 21:54
Seat 1: spookyshadow ($1,481 in chips)
Seat 2: tyGod4flush ($535.40 in chips)
Seat 5: Arashhh ($496.40 in chips)
Seat 9: -Momentos- ($265.50 in chips)
ANTES/BLINDS
spookyshadow posts blind ($2), tyGod4flush posts blind ($2).

PRE-FLOP
Arashhh calls $2, -Momentos- calls $2, spookyshadow checks, tyGod4flush checks.

FLOP [board cards: AD,2D,AC ]
spookyshadow bets $8, tyGod4flush folds, Arashhh folds, -Momentos- calls $8.

TURN [board cards: AD,2D,AC,5C ]
spookyshadow bets $18, -Momentos- bets $50, spookyshadow calls $32.

RIVER [board cards: AD,2D,AC,5C,6H ]
spookyshadow checks, -Momentos- bets $40, spookyshadow bets $244, -Momentos- calls $165.50 and is all-in.

SHOWDOWN
spookyshadow shows [ KH,8C,AH,6D ]
-Momentos- mucks cards [ 5H,AS,4D,9S ]
spookyshadow wins $38.50, spookyshadow wins $533.
SUMMARY
Dealer: -Momentos-
Pot: $573.50, (including rake: $2)
spookyshadow, bets $304, collects $571.50, net $267.50
tyGod4flush, loses $2
Arashhh, loses $2
-Momentos-, loses $265.50

[ptrack mike]

Do the mucked hands show when you look at the hand using the OnGame session browser? That is the same place where PTO gets its information.

[dasheep]

Do the mucked hands show when you look at the hand using the OnGame session browser? That is the same place where PTO gets its information.

Unfortunately it seems like the answer is no.


*** DISCLAIMER: Please note that the hand history generated ***
*** by the downloadable client is based on data which has ***
*** been recorded by the downloadable software. This data ***
*** may contain inaccuracies and some data may also be ***
*** missing. The hand history stored on the server will ***
*** always take precedence when determining what happened ***
*** in a hand.



Hand P4-76267779-331, Started at 09/12/2008 5:53 AM (GMT+3)
Table 'Tschoudjo': $2-$2 Pot Limit OH (Real)
Seat 0: spookyshadow ($1 481 in chips)
Seat 1: tyGod4flush ($535,40 in chips)
Seat 4: Arashhh ($496,40 in chips)
Seat 8: -Momentos- ($265,50 in chips) (on the button)
*** Blind Bet Round *** :
spookyshadow : Post Blind ($2)
tyGod4flush : Post Blind ($2)
Dealt to spookyshadow: Kh
Dealt to spookyshadow: 8c
Dealt to spookyshadow: Ah
Dealt to spookyshadow: 6d
*** Pre-Flop *** :
Arashhh : Call ($2)
-Momentos- : Call ($2)
spookyshadow : Check
tyGod4flush : Check
*** Flop *** : Ad 2d Ac
spookyshadow : Bet ($8)
tyGod4flush : Fold
Arashhh : Fold
-Momentos- : Call ($8)
*** Turn *** : [ Ad 2d Ac ] 5c
spookyshadow : Bet ($18)
-Momentos- : Raise ($50)
spookyshadow : Call ($32)
*** River *** : [ Ad 2d Ac 5c ] 6h
Dealt to spookyshadow: Kh
Dealt to spookyshadow: 8c
Dealt to spookyshadow: Ah
Dealt to spookyshadow: 6d
spookyshadow : Check
-Momentos- : Bet ($40)
spookyshadow : Raise ($244)
-Momentos- : Call ($165,50)
-Momentos- : All In ($205,50)
spookyshadow : Show Cards
-Momentos- : Fold
*** SUMMARY ***
Pot: $571,50 | Rake: $2
Board: [ Ad 2d Ac 5c 6h ]
spookyshadow bet $304, collected $571,50, net $267,50 Shows [ Kh 8c Ah 6d ] (a full house, Aces full of sixes)
tyGod4flush lost $2
Arashhh lost $2
-Momentos- lost $265,50

[ptrack mike]

Yeah, you should complain to the OnGame people about that. If they add the mucked cards to what is stored in the Statistics.db file then I can add them to PTO.