Problems with Boss media import, cash game HH

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Problems with Boss media import, cash game HH

Postby swingrope » Fri Oct 03, 2008 6:45 am

Heya,

Yeah, so I keep getting these error msgs looking like this:

-----------
PT Error Logs - exported: 10/03/2008 12:37 PM
Database: My First Poker Tracker Database

# of errors: 1 038

Error #1
Date written: 10/03/2008 11:38:49 AM - From/Version: AutoBMN (2.17.03b)
File name: C:\Users\Björn\AppData\Local\Boss Media\Cardroom2\history\2313007\session224404701.xml
Error Msg: Unable to get the game level/limit...$0.50/$1.00 - No Limit Hold'em - 09:38:01 - 1938/10/04

Error #2
Date written: 10/03/2008 11:38:48 AM - From/Version: AutoBMN (2.17.03b)
File name: C:\Users\Björn\AppData\Local\Boss Media\Cardroom2\history\2313007\session224404175.xml
Error Msg: Unable to get the game level/limit...$0.50/$1.00 - No Limit Hold'em - 09:37:52 - 1938/10/04

-----

And it goes on and on. I have no clue what the problem is. I've bought a new computer and I never had any problems on my other one alltho Boss Media fucks up some of the HH at times.

Anyone? :)

/me
swingrope
 
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Re: Problems with Boss media import, cash game HH

Postby ptrack pat » Fri Oct 03, 2008 8:19 am

What email was used to purchase PT2? I have no record of this email address used for the site.

There are only 2 errors here. Are any hands being imported? Are you using Vista?
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Re: Problems with Boss media import, cash game HH

Postby swingrope » Fri Oct 03, 2008 2:02 pm

ptrack pat wrote:What email was used to purchase PT2? I have no record of this email address used for the site.

There are only 2 errors here. Are any hands being imported? Are you using Vista?



Remove "jorn" and you have the e-mail used.

Zero hands are being imported. And yeah, I'm using Vista. Vista f*cks things up? Anything I can do about it?

ty
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Re: Problems with Boss media import, cash game HH

Postby ptrack mike » Fri Oct 03, 2008 2:37 pm

Make sure you are running ALL poker programs as administrator and try again.
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Re: Problems with Boss media import, cash game HH

Postby swingrope » Fri Oct 03, 2008 3:56 pm

ptrack mike wrote:Make sure you are running ALL poker programs as administrator and try again.


I'm always logged in as administrator. Does this matter? And when I check properties for the involved programs the "run as administrator"-thingie is greyed out. I hate computers.
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Re: Problems with Boss media import, cash game HH

Postby ptrack mike » Fri Oct 03, 2008 5:17 pm

I'm not sure what the problem would be then. Pat will be back tomorrow and may have some other things you can try.
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Re: Problems with Boss media import, cash game HH

Postby ptrack pat » Sat Oct 04, 2008 5:44 pm

Does Vista prompt you to cancel/allow PT to run when you try to start it? It should be.
Do you have PT setup to change your regional settings to English/US?

If yes to both questions use the support system to send me a ticket and attach one of the XML files that causes the error...
http://www.pokertracker.com/support/?cat_id=4
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Re: Problems with Boss media import, cash game HH

Postby swingrope » Sat Oct 04, 2008 6:47 pm

Ah, regional settings fixed it, ups. Alltho I still get way more errors than I used to get on my old xp-comp. Guess I'll see after the next session.

About the UAC. I refuse to have it turned on as it is the most annoying shit ever created.

Thanks
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