PokerStars incomplete import of HH.

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PokerStars incomplete import of HH.

Postby utiss » Fri May 15, 2009 4:48 pm

I'm playing HUSNG's and a lot of my tourneys have incomplete HH imported, mostly from later parts of the tourney HH is missing. Some HH are complete and some aren't.
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Re: PokerStars incomplete import of HH.

Postby ptrack pat » Fri May 15, 2009 8:09 pm

What version of PT2 are you using?
Does the status section of the auto-import window indicate there are any errors?
Are the missing hands in the hand history files?
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Re: PokerStars incomplete import of HH.

Postby utiss » Fri May 15, 2009 10:59 pm

I'm using PT2 (Version 2.17.03j).
There's no indication of any errors in the status section of the auto-import window.
The hands are missing in the hand history files in the folder where processed files are moved to but are not missing when I request the hand history of that tourney from Poker Stars and they email them to me.
The missing hands are the last two of the tourney.
utiss
 
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Re: PokerStars incomplete import of HH.

Postby ptrack pat » Fri May 15, 2009 11:22 pm

If they are missing from the files that PokerStars writes to when you are playing then this is not a PT issue. Copy/paste the text of the email you got with the hands into a text file using Notepad. Save the file. Then use the File > Import Hand Histories/Tournament Summaries window, Select Files To Import button to import the file and it will load the missing hands.
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Re: PokerStars incomplete import of HH.

Postby rabbitlover » Sat May 16, 2009 3:13 pm

Pat; I think Stars may have changed their HH again; I am getting error with every hand imported it seems starting today.
DB no where near full.
Playing now so cannot send screenshot of error; but if you want me to send some HH I can do that.

I also have 2.17.03j


Thanks
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Re: PokerStars incomplete import of HH.

Postby ptrack pat » Sat May 16, 2009 3:25 pm

What is the error message??
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Re: PokerStars incomplete import of HH.

Postby rabbitlover » Sat May 16, 2009 4:15 pm

ptrack pat wrote:What is the error message??


Hope this image thing works:

[img][IMG]http://img51.imageshack.us/img51/618/pt2.png[/img][/img]

I double checked the size of this db and it is less than 500k.

Thanks
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Re: PokerStars incomplete import of HH.

Postby rabbitlover » Sat May 16, 2009 7:09 pm

Pat, just as an update I notice it is doing this with some HH files going back to the first of the month.
Now I am wondering if I have a problem with PT2.
I can send some hh and pterrorlog if need be.

Thanks
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Re: PokerStars incomplete import of HH.

Postby ptrack pat » Sat May 16, 2009 8:43 pm

This is a db error, nothing to do with any format change. Your hand history db is full. See this FAQ, issue #1
viewtopic.php?f=30&t=1377
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