Some Hands Missing

[rubbersoul]

I thought PT2 was importing all my hands from a microgaming skin. When i went to go check the stats of a reg his name isn't even in my database. I have played at least 2000 hands with this guy in the past few weeks.

Any idea where these hands are lurking? Can you give me a checklist to make sure i have all my imports set correctly?

[rubbersoul]

This is for Microgaming FR. Thanks

[ptrack pat]

Do you see this player name when you look at/replay your games on the Game Notes tab?
Did you create an alias for this player such that it would be displayed under another name?

[rubbersoul]

No his alias does not appear in GameNotes, nor is his alias set to anything different.

I'm pretty sure not all my hands are importing. Can you give me a checklist to make sure i have it configured correctly for microgaming FR please?

[ptrack pat]

What version of PT2 are you using?
Does the Prima/Ladbrokes auto-import window tell you that hands are importing every time the timer fires?

[rubbersoul]

V2.17.02 i am using.

Yes hands are being imported but not all of them. Some aliases whom i have played between 10-2000 hands are missing, some aliases only have a fraction of the hands i should have on them.

[ptrack pat]

I don't see how any hands would be importing at all with that version because it's not the latest and there was a patch put out specifically for Prima a while ago due to errors importing those hands. Install the latest PATCH, version 2.17.03d from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker.com/products/PTH/download.php

[rubbersoul]

OK new patch has been installed. I have my HH's for the last 90 days in a txt file but when i try and manually import them i get this message

" The file contains no Texas Holdem hands or unable to determine what site this file came from"

[ptrack pat]

You can't import Prima hands from text files, you need to use the auto-import window which reads the GameHistory.dat file that contains your hands.

[rubbersoul]

I have been using the autoimport window. I have since noticed that a number of aliases/hands are missing.

If these hands are stored in my .dat file why wont they import? Is there any other way i can import them?

Can you also please provide me with a complete checklist to make sure i am importing correctly.